GENERAL CONDITIONS OF SALE
**General Conditions of Sale**
**1. Scope of application**
These general terms and conditions of sale ("GTC") govern all orders placed on the website www.zaharacollection.fr ("the Site"). By placing an order, you fully and unreservedly accept the GTC in force at the time of your order.
**2. Products and Orders**
2.1 **Product Description:** Zahara Collection strives to accurately present the products available on the Site, including descriptions, specifications and images. However, minor variations may occur due to the quality of computer screens or differences in color perception.
2.2 **Product Availability:** All orders are subject to product availability. In the event that a product is unavailable after you have placed your order, we will notify you by email and offer you a replacement product or a refund, depending on your preference.
**3. Price and Payment**
3.1 **Price:** Product prices are indicated in euros, all taxes included (TTC). Delivery costs are not included in the price of the products and are calculated separately when placing the order.
3.2 **Payment:** Payment for your purchases is made online at the time of ordering by credit card via our secure payment platform. No order will be shipped before receipt of full payment.
**4. Delivery**
4.1 **Delivery Times:** Delivery times are indicated when the order is placed and may vary depending on the destination and availability of the products. Zahara Collection strives to meet these deadlines but cannot guarantee exact deliveries in all situations, particularly in cases of force majeure.
4.2 **Shipping Costs:** Shipping costs are the responsibility of the buyer and are calculated based on the weight of the products, the delivery destination and the chosen mode of transport. These costs are specified when finalizing the order.
**5. Right of Withdrawal**
In accordance with current legislation, you have a withdrawal period of 14 days from receipt of the products to exercise your right of withdrawal without having to justify the reasons. Returned products must be unused, complete and in their original packaging. The return costs are your responsibility, unless the product delivered is defective or does not comply with your order.
**6. Customer Service**
For any questions relating to an order, a product or to exercise your right of withdrawal, please contact our customer service by email at [email address] or via our contact form available on the Site.
**7. Modification of the T&Cs**
Zahara Collection reserves the right to modify these T&Cs at any time. The new T&Cs will be applicable as soon as they are published on the Site. It is your responsibility to regularly consult this section to inform yourself of any possible modifications.
**8. Applicable Law and Dispute Resolution**
These General Terms and Conditions are subject to French law. Any dispute relating to the interpretation, validity, execution or termination of these General Terms and Conditions will be subject to the exclusive jurisdiction of the French courts.
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**1. Scope of application**
These general terms and conditions of sale ("GTC") govern all orders placed on the website www.zaharacollection.fr ("the Site"). By placing an order, you fully and unreservedly accept the GTC in force at the time of your order.
**2. Products and Orders**
2.1 **Product Description:** Zahara Collection strives to accurately present the products available on the Site, including descriptions, specifications and images. However, minor variations may occur due to the quality of computer screens or differences in color perception.
2.2 **Product Availability:** All orders are subject to product availability. In the event that a product is unavailable after you have placed your order, we will notify you by email and offer you a replacement product or a refund, depending on your preference.
**3. Price and Payment**
3.1 **Price:** Product prices are indicated in euros, all taxes included (TTC). Delivery costs are not included in the price of the products and are calculated separately when placing the order.
3.2 **Payment:** Payment for your purchases is made online at the time of ordering by credit card via our secure payment platform. No order will be shipped before receipt of full payment.
**4. Delivery**
4.1 **Delivery Times:** Delivery times are indicated when the order is placed and may vary depending on the destination and availability of the products. Zahara Collection strives to meet these deadlines but cannot guarantee exact deliveries in all situations, particularly in cases of force majeure.
4.2 **Shipping Costs:** Shipping costs are the responsibility of the buyer and are calculated based on the weight of the products, the delivery destination and the chosen mode of transport. These costs are specified when finalizing the order.
**5. Right of Withdrawal**
In accordance with current legislation, you have a withdrawal period of 14 days from receipt of the products to exercise your right of withdrawal without having to justify the reasons. Returned products must be unused, complete and in their original packaging. The return costs are your responsibility, unless the product delivered is defective or does not comply with your order.
**6. Customer Service**
For any questions relating to an order, a product or to exercise your right of withdrawal, please contact our customer service by email at [email address] or via our contact form available on the Site.
**7. Modification of the T&Cs**
Zahara Collection reserves the right to modify these T&Cs at any time. The new T&Cs will be applicable as soon as they are published on the Site. It is your responsibility to regularly consult this section to inform yourself of any possible modifications.
**8. Applicable Law and Dispute Resolution**
These General Terms and Conditions are subject to French law. Any dispute relating to the interpretation, validity, execution or termination of these General Terms and Conditions will be subject to the exclusive jurisdiction of the French courts.
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